Sofi, Khalis, and Bagus Jati Santoso, translators. “Analysis of Helpdesk System Development in A Manufacturing Company Using Design Thinking Approach”. International Journal of Advances in Data and Information Systems, vol. 6, no. 1, Apr. 2025, pp. 15-30, https://doi.org/10.59395/ijadis.v6i1.1354.