SAHATA SITANGGANG, Andri; SYAFARIANI, R Fenny; SARI, Febilita Wulan; WARTIKA, Wartika; HASTI, Novrini. Relation of Chatbot Usage Towards Customer Satisfaction Level in Indonesia. International Journal of Advances in Data and Information Systems, Indonesia, v. 4, n. 1, p. 86–96, 2023. DOI: 10.25008/ijadis.v4i1.1261. Disponível em: https://mail.ijadis.org/index.php/ijadis/article/view/1261. Acesso em: 12 oct. 2026.